Frequently Asked Questions 🐂

We collect the most frequently asked questions to guide you to the best experience.

How can I place an order?

Placing an order is easy! Simply browse our site, choose the products you want and add them to your cart. Once ready, follow the instructions to complete your payment.

How long does it take for shipping?

Shipping times vary depending on the destination:

° ITALY: 2 to 4 working days, depending on the courier selected.

° EUROPE: 4 to 8 working days

You will receive a tracking code to monitor your order.

Do you ship to Europe?

Yes, we are happy to ship to all of Europe! Make sure to check your shipping options during checkout.

What payment methods do you accept?

We accept various payment methods, including credit cards, PayPal and other secure methods. You can choose the one you prefer at checkout.

Do you have a physical store?

Of course, come and visit us in person in our shop!

We are located at:
-Calle delle Liburniche 16, 30021 Caorle VE, Italy

How can I contact you for further questions?

You can contact us by email at info@rossierossi.it or by phone at 3738222062. We are here to help you and answer all your questions!

Are your products suitable as gifts?

Absolutely! All our products, made of Murano glass, are perfect as unique and meaningful gifts, ideal to celebrate tradition and art during the holidays.